General Manager Position

General Manager


We are currently seeking to recruit a General Manager. The person appointed will be an experienced and adaptive team-leader and will be capable of contributing to the overall development of the business


General Manager key areas of responsibility will include:


Profitability and Finance:

  • Responsible for managing, running and growing the business profitably
  • Own full P&L responsibilities to ensure profitability while maintaining exemplary customer satisfaction levels
  • 2 year rolling Business Plan agreed with the MD/Advisory Board
  • Annual Budget and the Business Cash Flow management
  • Report key performance metrics on a monthly basis to management
  • Provide leadership and drive activities to ensure approved projects, capital investment and expense budgets are achieved
  • Work with Finance Department to provide required data for the generation and analysis of monthly KPI’s
  • Work with MD and Financial Department to develop/implement corrective actions/ improvement programs
  • Create annual operating plans that support strategic direction set by the Managing Director/Board and correlates with annual operating budgets
  • Submits annual plans to the Managing Director/Board for approval
  • Maintain and foster the highly collaborative culture which exists at JJ O’Toole Ltd, and drive a spirit of superior work quality and success
  • Perform other related managerial tasks, as requested by the Managing Director to assist in achieving organisational goals



  • Responsible for all people and processes necessary to support the Company
  • Responsible for implementation by company employees of all Company’s policies and procedures
  • Lead operations initiatives to develop, implement and drive continuous improvement in our systems
  • Work closely with management team members to ensure that customer needs are understood, determine priorities and monitor standards to ensure those needs are met
  • Planning and allocating resources to ensure optimisation of customer service targets, inventory levels, procurement delivery and costs. Promotes quality and customer satisfaction as a way of life in all department activities
  • Work with the MD on the development of new business opportunities and the strategic direction of the business
  • Drive the evaluation and development of new technologies, including IT,  to meet business efficiency needs


Customer Facing:

  • Represent the company to existing and potential customers at the highest levels with confidence and authority
  • Assures that the organisations operations and products/services are consistently presented in a strong, positive image to relevant stakeholders



  • Review, coach, counsel and provide leadership to team to ensure that all departments are operating to peak performance
  • Lead motivate and develop a team to achieve the business goals and drive business
  • Promote a culture that reflects the organization’s values and encourages good performance
  • Develop a positive and participative community culture within the business
  • Manage employee relations issues to optimise company performance: employee communication, performance management, problem solving

Person Specification:

  • Minimum of 8 years financial experience at the appropriate level. Prior experience in similar business type is preferable
  • The ideal candidate will have a financial background preferably in a SME industry where high quality standards are required for success
  • Experience of P&L management with excellent financial and commercial acumen
  • Excellent negotiating skills and business judgment
  • Ability to present and report on relevant business information
  • They will possess a capacity to concentrate on detail and be target focused while still having a solid understanding of the bigger picture
  • Strong organisational and time management skills with flexibility and the ability to innovate
  • Entrepreneurial-minded with an internal drive to continuously hit goals and succeed
  • A proven track record of overseeing day-to-day operations as well as implementation of overall revenue growth and profitability improvement processes
  • The ability to manage in a diverse environment with a focus on client and customer service
  • Experience excelling within fast-paced, high-energy environments
  • Benchmarking against relevant businesses & Identify further business opportunities
  • Prior experience of managing a team of + 25 people
  • Dynamic, motivating, and relationship-driven management approach, along with a strong attention to detail
  • Recruit, train, and develop teams to ensure an optimal experience for clients and suppliers
  • Results Focused Analytical Thinker
  • Excellent IT knowledge and skills imperative
  • Excellent communicator at all levels while bringing professionalism to the business
  • Proven track record in operations, human resources and health and safety management


JJ O Toole Ltd is an equal opportunities employer

Interested in this General Manager role?


Please apply with a copy of your CV to: